Business Records Management follows a specific critical path for organizations and companies during a recovery effort, to ensure the resumption of normal operations in the event of a disaster. This process has seven stages, which are followed regardless of the organization.
Stage 1 - Immediate Response
The first step in the recovery process and the initial reaction to a potential disaster or interruption consists of ensuring the proper safety and evacuation of employees, notification of appropriate continuity and management personnel, situation and damage assessment, command center activation, and disaster declaration processes.
Stage 2 - Environment Restoration
The necessary physical repairs and restoration is commenced to the affected business site.
Stage 3 - Functional Restoration
Computers and workstations are set up at an alternate business site. Depending on the needs of the business, this may range from simple desks and telephones to full computer workstations to entire servers.
Stage 4 - Data Restoration and Synchronization
This step includes backlog reduction. Data from offsite locations is restored to computer systems, work areas and supporting processes. Electronic, paper, and other media are used to restore information as close as possible to the point of interruption. Information that was not backed up may be lost forever. Most often, data is protected at different times during the business cycle and must be reconstructed or synchronized before it can be used. Synchronizing, validating, and reviewing data from many different sources is a critical step in a successful recovery, and should never be underestimated. Once reliable data is established, backlogged transactions that have accumulated during recovery can be processed.
Stage 5 - Business Resumption
The affected business can now resume its normal operations, although at an alternate location.
Stage 6 - Interim Site Migration
If the primary business location affected by the interruption cannot be occupied for an extended period of time, a move to an interim recovery facility may be required. This may be necessary if the alternate recovery facilities are not available for long periods of time or are located far from the primary business site. An interim site move is planned and scheduled in advance to minimize disruption of business processes.
Stage 7 - Return to Home Site
All recovery efforts have been completed, and a business may resume normal operations at its primary location.
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